We are delighted to offer cleaning and repair services for most Jewelry products.

Gemstone and Pearl Jewelry

Crafted from precious materials, diamond, gemstone, and pearl jewellery require special care and attention.

Day-to-day Care

Diamonds, gemstones, and pearl jewelry need to be treated with care. Even diamonds, the world’s hardest mineral, can be damaged under certain circumstances; other gemstones are delicate. To prevent damage as much as possible, we recommend that you avoid exposing your diamond, gemstones, and pearl jewelry to the following:

• Variable temperatures (humidity, hot water, extended exposure to direct sunlight, etc.)
• Perfumes and cosmetics
• Household chemicals and harsh cleaners
• Taking off your jewelry when you bathe, swim, or exercise is highly recommended to maintain quality.

Gold Jewelry

Between professional servicing, most gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to ensure settings are snug and joining clasps are secure.

Avoid exposing gold jewelry to household bleach, which will cause rapid discoloration and possible disintegration of the gold.

Storing your jewelry plays an important part as well. At the time of purchase, all jewelry is wrapped in a protective box, case, or tarnish-resistant pouch. We recommend placing it back in its original case or in another suitably lined box or bag between uses.

Our services include:

Professional jewelry resizing, cleaning, polishing, and repair

To submit a service request, kindly contact us at

[email protected]

Terms and conditions apply.

Important Note: This Product Care and repair policy does not cover Watches, Accessories, Art & Antiques.

Read the below carefully:

Defective/Damaged Product Return Policy.

For other servicing questions, please contact us at

[email protected]

or at

+971 50 227 3895