Terms and Conditions
Last Updated: August 2026
Welcome to Ari Luxe Jewelry. These Terms and Conditions govern your use of our website and any purchases made through our online store. By accessing our website, placing an order, or purchasing a product from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Please read them carefully before completing your purchase.
1. About Ari Luxe Jewelry
Ari Luxe Jewelry offers a selection of 18K gold jewelry, Gold Bars, Silver Bars, and related products through our online store.
Product availability, specifications, prices, and other information displayed on the website may be updated from time to time without prior notice.
2. Product Information
We make every reasonable effort to ensure that product descriptions, photographs, weights, dimensions, specifications, and other information displayed on our website are accurate.
However, product colors and appearance may vary slightly depending on lighting, photography, screen settings, and the natural characteristics of precious metals.
For jewelry sold or priced according to weight, minor weight variations may occur due to manufacturing and finishing processes. Where applicable, the final product specifications will determine the applicable value.
3. Gold and Silver Products
Precious metal prices may fluctuate according to market conditions.
Prices displayed for Gold Bars, Silver Bars, and certain gold products may therefore change without prior notice.
Once an order has been successfully placed and payment has been confirmed, the applicable price for that confirmed transaction will generally be the price recorded at the time of purchase, subject to payment verification and order acceptance.
4. Pricing
All prices displayed on our website are shown in UAE Dirhams (AED), unless otherwise stated.
Applicable taxes, delivery charges, or other fees will be displayed during checkout where required.
We reserve the right to correct pricing errors or inaccuracies. If an obvious pricing or technical error affects an order, we may contact you before processing or fulfilling the order.
5. Orders and Order Acceptance
Submitting an order through our website does not automatically guarantee acceptance of the order.
All orders are subject to:
- Product availability
- Successful payment or payment verification
- Verification of customer information where required
- Fraud and security checks
- Confirmation that the order can be fulfilled
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, payment failure, product unavailability, technical errors, or incorrect customer information.
If we cancel an order after receiving payment, any amount eligible for refund will be returned using the appropriate payment method, subject to the applicable payment provider’s processing time.
6. Payment
Available payment methods may include credit or debit cards, Tabby, Tamara, bank transfer, and any other payment methods displayed at checkout.
Payments made through third-party payment providers are also subject to the respective provider’s terms, eligibility requirements, and approval process.
For bank transfer orders, additional payment verification and identification requirements may apply before the order can be processed.
Ari Luxe Jewelry reserves the right to hold an order until payment has been successfully received and verified.
7. Order Cancellation
Please review your order carefully before completing payment.
Because precious metal prices may fluctuate and certain products are prepared, allocated, or processed specifically for an order, an order may not be cancelled once payment has been confirmed or order processing has begun where the product is identified as non-cancellable or otherwise excluded under our Returns & Cancellation Policy.
This is particularly important for products whose value is directly affected by precious metal market prices, including applicable Gold Bars and Silver Bars.
If you wish to request a cancellation, please contact us as soon as possible. Submission of a cancellation request does not guarantee that the order can be cancelled.
Any cancellation approved by Ari Luxe Jewelry will be handled in accordance with our Returns & Cancellation Policy and applicable UAE consumer protection requirements.
8. Returns and Exchanges
Eligible return requests must be submitted within five (5) business days in accordance with our Returns & Cancellation Policy.
To qualify for an eligible return, the product must generally:
- Be unused, unworn, and in its original condition
- Be returned with its original packaging
- Include any certificates, documentation, tags, or accessories supplied with the product
- Show no signs of alteration, damage, misuse, wear, or tampering
- Meet any additional eligibility requirements stated in our Returns & Cancellation Policy
A return request does not automatically guarantee a refund or exchange. All returned products are subject to inspection and verification.
9. Non-Returnable and Non-Refundable Products
Certain products may not be eligible for return, exchange, cancellation, or refund, except where required by applicable law.
These may include:
- Sale, clearance, or specially discounted items identified as non-returnable
- Products that have been worn, used, damaged, altered, resized, engraved, or otherwise modified
- Products returned without their original packaging, certificates, documentation, or included accessories
- Products that fail our inspection or authentication requirements
- Certain precious-metal products, including applicable Gold Bars and Silver Bars, due to fluctuations in market value
- Any other product specifically identified as non-returnable or non-refundable before purchase
For complete eligibility requirements and exclusions, please refer to our Returns & Cancellation Policy before placing your order.
Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable UAE consumer protection laws.
10. Refunds
Where a return or cancellation is approved, the product and supporting documentation may be inspected before a refund is authorized.
Approved refunds will generally be processed through the original payment method whenever possible.
The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, Tabby, Tamara, or other payment provider.
Original delivery charges and return shipping charges may be non-refundable unless otherwise required by law or the return results from an error by Ari Luxe Jewelry.
11. Delivery
Orders are delivered to the address provided by the customer during checkout.
Estimated delivery times are provided as a guide and may be affected by location, courier operations, public holidays, weather, customer availability, security procedures, or other circumstances outside our reasonable control.
Our standard delivery timeframe is approximately 5–6 working days, unless otherwise stated.
Certain remote or far-area locations within the UAE may operate according to specific courier delivery schedules.
Customers are responsible for providing complete and accurate delivery information, including their contact number and address.
Please refer to our Delivery Policy for further information regarding delivery areas, schedules, and applicable charges.
12. Incorrect or Incomplete Information
Customers are responsible for ensuring that all information supplied during checkout is accurate and complete.
Ari Luxe Jewelry will not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.
If you notice an error after placing an order, please contact us immediately. We cannot guarantee that changes can be made after processing or dispatch has begun.
13. Inspection Upon Delivery
Customers are encouraged to inspect their order promptly upon receipt.
If you believe that you have received an incorrect, damaged, or defective product, please contact Ari Luxe Jewelry as soon as possible and provide your order details together with clear photographs or other information reasonably required to assess the issue.
Claims will be reviewed before a replacement, return, exchange, or refund is approved.
14. Product Care
Jewelry and precious-metal products require appropriate care.
Damage caused by misuse, improper storage, exposure to chemicals, accidental damage, unauthorized repairs, modification, or normal wear and tear is not considered a manufacturing defect.
Customers should follow any product care instructions provided by Ari Luxe Jewelry.
15. Promotions and Discount Codes
Promotional offers, discount codes, giveaways, and special campaigns may be subject to additional terms and eligibility requirements.
Unless otherwise stated, promotional offers cannot be combined and cannot be exchanged for cash.
Ari Luxe Jewelry reserves the right to amend or withdraw promotional offers where reasonably necessary, subject to applicable law and without affecting orders already validly accepted under the applicable promotion.
16. Intellectual Property
All content available on the Ari Luxe Jewelry website, including logos, branding, photographs, graphics, text, product descriptions, website design, and other materials, is owned by or licensed to Ari Luxe Jewelry unless otherwise stated.
Such content may not be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission.
17. Website Use
You agree not to misuse our website or attempt to interfere with its normal operation.
You must not use the website for fraudulent, unlawful, abusive, or unauthorized purposes, including attempts to gain unauthorized access to our systems or customer information.
We reserve the right to restrict access to the website where reasonably necessary to protect Ari Luxe Jewelry, our customers, or our systems.
18. Third-Party Services
Our website may use third-party services, including payment gateways, installment providers, analytics platforms, delivery providers, and other technology services.
Ari Luxe Jewelry is not responsible for the independent terms, policies, eligibility decisions, or systems operated by third-party providers.
Your use of services such as Tabby or Tamara may therefore be subject to separate agreements between you and the respective provider.
19. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
By using our website and submitting information to us, you acknowledge that your information may be processed as necessary to manage your account, process payments, fulfill orders, arrange deliveries, provide customer support, prevent fraud, and meet applicable legal obligations.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Ari Luxe Jewelry will not be liable for indirect, incidental, or consequential losses resulting from the use of our website, third-party services, or circumstances outside our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable UAE law.
21. Changes to These Terms
Ari Luxe Jewelry may update these Terms and Conditions from time to time to reflect changes to our services, policies, payment methods, business practices, or applicable legal requirements.
The latest version will be published on this page together with the applicable update date.
Changes will apply from the date they are published unless otherwise stated and will not retroactively alter rights relating to orders already accepted except where required by law.
22. Governing Law
These Terms and Conditions are governed by the applicable laws of the United Arab Emirates and the laws applicable in the Emirate in which Ari Luxe Jewelry operates.
Any dispute arising from the use of our website or purchase of our products will be handled in accordance with applicable UAE laws and the jurisdiction of the competent UAE courts.
23. Contact Us
If you have questions regarding these Terms and Conditions, an order, return, cancellation, or any of our policies, please contact us.
Email: info@ariluxejewelry.com
Customer Support: Monday to Friday, 9:00 AM – 6:00 PM
For detailed information regarding returns, exchanges, cancellations, and refunds, please refer to our Returns & Cancellation Policy.
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