Last Updated: June 2026
Welcome to Ari Luxe Jewelry. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions.
By completing your purchase and selecting the “I have read and agree to the Terms & Conditions” checkbox during checkout, you confirm that you have read, understood, and accepted these Terms & Conditions, together with our Returns & Exchange Policy, Shipping Policy, Privacy Policy, and other applicable website policies.
In the event of any inconsistency between these Terms & Conditions and any specific policy published on our website, the specific policy applicable to the subject matter shall prevail.
1. Orders & Payment
All orders placed through the Ari Luxe Jewelry website are subject to product availability and acceptance by Ari Luxe Jewelry.
Orders will only be confirmed once payment has been successfully received. Ari Luxe Jewelry reserves the right to refuse or cancel any order prior to payment confirmation in cases including, but not limited to, pricing errors, product availability issues, suspected fraudulent activity, payment authorization failure, or circumstances beyond our reasonable control.
Customers are responsible for ensuring that all billing, contact, and delivery information provided at checkout is complete and accurate.
2. Order Processing & Cancellation
Once payment has been successfully confirmed, your order enters Ari Luxe Jewelry’s processing workflow, which may include quality inspection, packaging, invoice preparation, and shipment arrangements.
Cancellation requests submitted after payment confirmation are not guaranteed and will be considered at the sole discretion of Ari Luxe Jewelry, taking into account the order’s processing status.
Certain products, including Gold Bar purchases, are strictly non-cancellable once payment has been confirmed due to the market-sensitive nature of gold prices.
For complete information regarding cancellations, returns, exchanges, and refunds, please refer to our Returns & Exchange Policy.
3. Returns, Exchanges & Refunds
Ready-made jewelry may be eligible for return or exchange within five (5) business days from the date of delivery, subject to inspection and approval by Ari Luxe Jewelry.
Customers intending to request a return or exchange must notify Ari Luxe Jewelry within twenty-four (24) hours of receiving the item.
All returns, exchanges, cancellations, and refunds are governed by our Returns & Exchange Policy. By placing an order, you acknowledge and agree to the eligibility requirements, exclusions, timelines, and procedures stated in that policy.
4. Non-Returnable & Non-Exchangeable Items
The following items are not eligible for return, exchange, or refund:
- Earrings, for hygiene and safety reasons.
- Custom-made jewelry.
- Made-to-order jewelry.
- Personalized or engraved jewelry.
- Altered or resized jewelry.
- Gold Bars.
Please refer to our Returns & Exchange Policy for full details.
5. Gold Bar Purchases
Due to the market-sensitive nature of gold prices, all Gold Bar purchases, including but not limited to available denominations such as 1g, 5g, 10g, 20g, 50g, and 100g, are strictly final sale.
Once payment has been confirmed, Gold Bar purchases are non-cancellable, non-refundable, and non-exchangeable.
Gold Bars with a purity of 99% or above are classified as zero-rated for VAT under applicable UAE tax regulations.
6. Shipping & Delivery
Customers are responsible for providing complete and accurate shipping information at the time of purchase.
Ari Luxe Jewelry shall not be responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete customer information.
Delivery timelines are estimates only and may vary due to courier operations, customs procedures, public holidays, weather conditions, or other circumstances beyond our control.
For complete delivery information, please refer to our Shipping Policy.
7. Product Information
Ari Luxe Jewelry strives to ensure that all product descriptions, specifications, prices, images, and details displayed on the website are accurate and up to date.
However, slight variations in colour, size, finish, texture, or appearance may occur due to photography, lighting, screen settings, or the natural characteristics of precious metals and gemstones.
Ari Luxe Jewelry reserves the right to update product information, pricing, availability, or descriptions at any time without prior notice.
8. Sale Items & Promotional Purchases
Items purchased during promotional campaigns, clearance sales, or special offers may be subject to specific terms and conditions.
Sale, promotional, clearance, and discounted items may not be eligible for return, exchange, or refund unless the item received is defective, damaged, incorrect, or where otherwise required under applicable UAE law.
Any exceptions will be stated in the specific promotion or campaign terms.
9. Product Care
Customers are responsible for handling and caring for their jewelry properly after delivery.
Ari Luxe Jewelry shall not be responsible for damage caused by misuse, improper handling, exposure to chemicals, accidental damage, unauthorized repairs, or normal wear and tear.
Customers are encouraged to follow the Product Care Guide provided by Ari Luxe Jewelry.
10. Intellectual Property
All content on this website, including but not limited to text, product descriptions, photographs, graphics, logos, videos, website design, branding, and other materials, is the property of Ari Luxe Jewelry or its respective content owners.
No content from this website may be copied, reproduced, distributed, modified, displayed, or used for commercial purposes without prior written permission from Ari Luxe Jewelry.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Ari Luxe Jewelry shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Nothing in these Terms & Conditions limits any rights available to customers under applicable UAE consumer protection laws.
12. Privacy
Your personal information is collected, processed, and protected in accordance with our Privacy Policy.
By using our website or placing an order, you consent to the collection and processing of your information as described in our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising from or relating to these Terms & Conditions, our website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
14. Changes to These Terms
Ari Luxe Jewelry reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice.
Any revisions will be published on this page and will take effect immediately upon publication. Customers are encouraged to review these Terms & Conditions periodically before making a purchase.
The latest version published on our website shall apply to all future purchases and continued use of our website.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@ariluxejewelry.com
Phone: +971 50 227 3895
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UAE Time)
Alternatively, you may also reach us through the Contact Us page on our website.
